Patient Access Representative II (Cardiology)

The company:

Since 1995, the practice has served families in Gilbert and nearby towns. Most crowns are designed and milled in the office with CEREC. Scrubs are provided and laundered.

Our clinic sees 80 to 100 patients a day across five providers. Phones are busy. The Patient Access Representative II (Cardiology) is the first person patients see and the last person they talk to at checkout. The work is on site and cannot be done remotely.

Your responsibilities:

• Manage the provider schedule in Epic, athenahealth, NextGen or eClinicalWorks
• Balance the cash drawer and prepare the daily deposit
• Collect copays, deductibles and past-due balances and post payments
• Keep the waiting room clean and organized
• Process records requests following HIPAA rules
• Answer multi-line phones, schedule appointments and route clinical calls to nursing
• Scan and index documents into the patient chart
• Handle new patient intake forms and registration packets

Required qualifications:

• 5+ years of front desk experience in a medical or dental office preferred
• High school diploma or GED
• Calm, polite phone manner with upset or unwell callers
• Reliable attendance. The front desk cannot open without you

Pay and benefits:

• Health insurance
• 401(k) with 4% match
• Paid holidays
• Dental insurance
• Referral program

Agencies: please do not contact us about this role.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wilson Dental Group, LLC.