Patient Access Representative I - Urgent Care

About the company

Lab and imaging centers serve patients from all of our clinics.

Role overview

We are adding headcount to this team, so this is a new seat. Looking for a Patient Access Representative I - Urgent Care with medical office experience and a good handle on insurance basics.

Job duties

• Book follow-ups and referrals at checkout
• Answer multi-line phones, schedule appointments and route clinical calls to nursing
• Explain office policies, financial responsibility and no-show fees
• Scan and index documents into the patient chart
• Reschedule patients when providers call out
• Greet and check in patients, scan IDs and insurance cards, and update demographics
• Send appointment reminders and confirm next-day visits

Required qualifications

• 1+ years of front desk experience in a medical or dental office preferred
• Comfortable with scheduling software and Microsoft Office
• Reliable attendance. The front desk cannot open without you
• High school diploma or GED

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Benefits

Pay range: $19.50-$22.00 an hour. Final offer will depend on experience.

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Three weeks of PTO to start
• Paid training
• Free parking

Mid-Valley Internal Medicine provides equal employment opportunities to all employees and applicants.

We review applications on a rolling basis.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mid-Valley Internal Medicine LLC.