Patient Access Representative I - Pediatrics

Centralized scheduling, billing and call center teams support every clinic from Miami. Since 1989, the group has grown by bringing independent practices into one organization. Turnover is low, and several staff have been here since the practice opened.

The position

Looking for a Patient Access Representative I - Pediatrics with medical office experience and a good handle on insurance basics. The work is on site and cannot be done remotely.

What you'll be doing

• Send appointment reminders and confirm next-day visits
• Verify insurance eligibility and benefits before visits
• Reschedule patients when providers call out
• Handle new patient intake forms and registration packets
• Answer multi-line phones, schedule appointments and route clinical calls to nursing

Minimum qualifications

• Comfortable with scheduling software and Microsoft Office
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization
• Able to sit for long periods and lift boxes of paper up to 20 lbs
• Calm, polite phone manner with upset or unwell callers
• Reliable attendance. The front desk cannot open without you

Schedule: Urgent care: 12-hour shifts, 3 days per week including weekends

What we offer

• Health savings account (HSA) with employer contribution
• 401(k) with 4% match
• Paid sick leave
• Referral program
• CEU reimbursement
• Uniforms provided
• Paid holidays

Murphy Medical Group is an Equal Opportunity Employer, including disability and protected veteran status.

We are not working with agencies on this role.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Murphy Medical Group.