Patient Access Representative I

About us:

Most patients live in West Jordan or within a 20-minute drive. Our medical assistants room patients, give injections and handle refill requests. MAs are paired with the same provider most days.

The Patient Access Representative I is the first person patients see and the last person they talk to at checkout. This is an in-person role at our West Jordan location.

Day to day:

• Handle new patient intake forms and registration packets
• Send appointment reminders and confirm next-day visits
• Explain office policies, financial responsibility and no-show fees
• Process records requests following HIPAA rules
• Answer multi-line phones, schedule appointments and route clinical calls to nursing
• Collect copays, deductibles and past-due balances and post payments
• Book follow-ups and referrals at checkout
• Greet and check in patients, scan IDs and insurance cards, and update demographics

Qualifications:

• 1+ years of front desk experience in a medical or dental office preferred
• Typing at least 35 WPM
• High school diploma or GED

What we offer:

Salary: $17.50 - $21.00 per hour

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• 11 paid holidays
• Sign-on bonus
• Loan repayment assistance

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chicory Health LLC.