MI Analyst

Content moderation runs around the clock, with reviewers in multiple time zones and languages. We started in 2012 and have grown to about 240 people. Core hours are 10 to 3, and the rest of the day is flexible.

Overview:

Canopylane Online has an opening for an MI Analyst. You'll own a set of dashboards and the data behind them, and be the go-to person when someone asks why a number looks off. This role supports operations and finance managers with weekly reporting, ad hoc analysis and KPI tracking. This role is fully remote within the UK. Normal working hours, Monday to Friday.

Responsibilities:

• Investigate data quality issues and work with data engineering to fix them at the source
• Define metric logic with stakeholders and document it
• Analyse trends, cohorts and funnel drop-off and summarise findings in plain language
• Present results to managers and answer follow-up questions
• Prepare weekly and monthly KPI reports for department leads
• Clean and reconcile data from CRM, ERP and spreadsheet sources

Qualifications:

• Bachelor's degree in statistics, economics, business, math or a related field
• Strong SQL (joins, CTEs, aggregations, window functions)
• Able to juggle several requests and say when a deadline isn't realistic
• Habit of checking your own numbers before anyone else sees them
• Basic statistics: averages vs. medians, distributions, significance
• Clear written and verbal communication with non-technical stakeholders

Nice to have:

• Dbt or Snowflake
• Industry background in retail, healthcare or logistics

Benefits:

• Healthcare cash plan
• Workplace pension
• 28 days annual leave including bank holidays

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canopylane Online.