Medical Receptionist

Our academic medical centre trains residents and fellows in over 40 specialties. We operate a Level I trauma centre, a children's hospital and a complete stroke centre. We started in 1950 and have grown to about 350 people. Most units hold a five-minute huddle at the start of every shift.

Job summary

This role opened up because a team member is relocating. Looking for a Medical Receptionist with medical office experience and a good handle on insurance basics. This position is on site in Rome.

In this role you will

• Verify insurance eligibility and benefits before visits.
• Balance the cash drawer and prepare the daily deposit.
• Handle new patient intake forms and registration packets.
• Send appointment reminders and confirm next-day visits.
• Explain office policies, financial responsibility and no-show fees.
• Book follow-ups and referrals at checkout.
• Greet and check in patients, scan IDs and insurance cards, and update demographics.

Minimum qualifications

• 2-4 years of front desk experience in a medical or dental office preferred.
• Reliable attendance. The front desk cannot open without you.
• Comfortable with scheduling software and Microsoft Office.
• Calm, polite phone manner with upset or unwell callers.
• High school diploma or GED.
• Typing at least 35 WPM.

Schedule: Part-time, 25 hours per week, afternoons

What you get

• Private health insurance.
• Training budget.
• Meal vouchers.
• Life insurance.
• Overtime paid.
• Flexible remuneration plan.
• Paid training.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lombardo Poliambulatorio.