Medical Front Desk Coordinator

About the company:

Tidewater Physicians is a small practice with two physicians, a nurse practitioner and a front office of four.

Tidewater Physicians needs a Medical Front Desk Coordinator to run the front desk at our Paterson clinic. This position is on site in Paterson.

Duties:

Greet and check in patients, scan IDs and insurance cards, and update demographics. Explain office policies, financial responsibility and no-show fees. Handle new patient intake forms and registration packets. Send appointment reminders and confirm next-day visits. Answer multi-line phones, schedule appointments and route clinical calls to nursing. Collect copays, deductibles and past-due balances and post payments.

You'll need:

3-5 years of front desk experience in a medical or dental office preferred. Knowledge of HIPAA and patient privacy. Calm, polite phone manner with upset or unwell callers. Reliable attendance. The front desk cannot open without you.

Schedule: Urgent care: 12-hour shifts, 3 days per week including weekends

Pay and benefits:

Pay: $19.00 - $22.50 per hour

Medical, dental and vision insurance. 401(k) with 4% match. Paid time off. Weekly pay. Dental insurance. Employee assistance program.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tidewater Physicians.