Medical Front Desk Coordinator

About the company

Most visits are in person, and telehealth is available for follow-ups. Physical therapy, imaging and lab services are all in the same building. Turnover is low, and several staff have been here since the practice opened.

We are hiring a Medical Front Desk Coordinator who can greet patients, answer a steady phone line and keep the schedule clean.

Job duties

Send appointment reminders and confirm next-day visits. Collect copays, deductibles and past-due balances and post payments. Answer multi-line phones, schedule appointments and route clinical calls to nursing. Verify insurance eligibility and benefits before visits. Reschedule patients when providers call out.

Qualifications

2-4 years of front desk experience in a medical or dental office preferred. Typing at least 35 WPM. Comfortable with scheduling software and Microsoft Office. Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization. Calm, polite phone manner with upset or unwell callers.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Compensation and benefits

Pay: SEK 28,000 - SEK 38,000 monthly

Occupational pension. Five weeks of annual leave. Flexible working hours. Wellness allowance.

Only shortlisted candidates will be contacted.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Forsberg Vårdcentral AB.