Medical Front Desk Coordinator

Patients are mostly local families, and many come in as whole households. Everyone helps with sterilization and room turnover between patients. Esposito Dental Group is hiring a Medical Front Desk Coordinator for our Gaithersburg location.

This is an in-person, full-time role with weekday hours and no Sundays. The work is on site and cannot be done remotely.

Job duties

• Explain office policies, financial responsibility and no-show fees
• Balance the cash drawer and prepare the daily deposit
• Send appointment reminders and confirm next-day visits
• Greet and check in patients, scan IDs and insurance cards, and update demographics
• Process records requests following HIPAA rules
• Handle new patient intake forms and registration packets
• Scan and index documents into the patient chart

Required qualifications

• 3+ years of front desk experience in a medical or dental office preferred
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization
• Knowledge of HIPAA and patient privacy
• Calm, polite phone manner with upset or unwell callers
• Reliable attendance. The front desk cannot open without you

Job Type: Part-time

Pay: $20.00 - $25.00/hr

Expected hours: 20 - 29 per week

Benefits:

• Health insurance
• 401(k) matching
• Paid time off
• Dental insurance

Schedule:

• Day shift
• Every weekend

Ability to Commute:

• Gaithersburg, MD (Required)

Work Location: In person

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Esposito Dental Group.