Loss Adjuster

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail.

About the role

The Loss Adjuster investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. Our headquarters is in Salt Lake City, and about a third of the team works remotely from other countries. This is a full-time remote role. We use an employer of record in Pakistan, so you get a proper employment contract, not a freelance agreement. You will need at least 4 hours of overlap with US Central time. Most communication happens in Slack, with short video calls when needed.

What you'll do

• Manage rental, repair shop and vendor assignments.
• Communicate decisions in writing, including coverage position letters.
• Set and adjust reserves as files develop.
• Review policies to confirm coverage and identify exclusions.
• Meet state fair claims practices deadlines.
• Investigate claims by taking recorded statements from insureds, claimants and witnesses.
• Write estimates using Xactimate or CCC ONE.
• Document every file activity in Guidewire ClaimCenter.

Qualifications

• 3+ years of claims handling experience.
• Able to climb ladders and access roofs for property inspections.
• Patient and professional with upset customers.
• Clear writer for file notes and letters.

Salary range: PKR 225,000 - PKR 280,000 a month

Perks and benefits

• Company laptop.
• Health insurance through our employer-of-record partner.
• 20 days paid time off.
• Public holidays observed per your country.
• Wellness allowance.
• Paid parental leave.

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Torchway Benefits.