Loss Adjuster

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire.

The position

The previous person in this role moved to another team. Agence Bonnet is hiring for the Workers' Compensation unit. Claims come in from policyholders, claimants and agents. We need someone fair, organised and good on the phone with people who have just had a bad day. We hire in India through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours are 10:00 to 15:00 CET. Please make sure you have a quiet place to work and a solid internet connection.

Day to day

• Document every file activity in Guidewire ClaimCenter.
• Communicate decisions in writing, including coverage position letters.
• Set and adjust reserves as files develop.
• Order police reports, medical records and expert opinions as needed.
• Pursue subrogation against at-fault parties.

Qualifications

• 2-4 years of claims handling experience.
• Experience with Xactimate, CCC ONE or Mitchell.
• Patient and professional with upset customers.
• Clear writer for file notes and letters.
• Able to climb ladders and access roofs for property inspections.
• Valid driver's licence and clean driving record.

Preferred qualifications

• Adjuster licences in multiple states.
• Bilingual English and Spanish.
• Guidewire ClaimCenter experience.

What we offer

• Performance bonus.
• Health insurance through our employer-of-record partner.
• 24 days paid time off.
• Public holidays observed per your country.
• Annual salary review.
• Annual learning budget.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Agence Bonnet EURL.