Lead Technical Author (Remote)

Company overview:

Most of what we build is back-office software for property managers, including lease tracking, work orders and tenant payments. We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. Founded in 2013, we now have 70 employees.

We're looking for a Lead Technical Author (Remote) to join our team. This is a remote role. Our Developer Experience team is two writers supporting six product teams. Expect to manage your own priorities. Remote within Ghana. The team meets in Accra once a quarter, travel covered. Normal working hours, Monday to Friday. Please make sure you have dependable internet and backup power.

Duties:

• Coordinate localization handoffs with translation vendors.
• Interview engineers and subject matter experts to collect technical details.
• Test procedures step by step before publishing.
• Edit documentation written by engineers for clarity and consistency.

Qualifications:

• 8-10 years of technical writing experience in software, hardware or a regulated industry.
• Writing samples showing technical documentation for different audiences.
• Hands-on use of a help authoring tool or CMS.

What we offer:

Pay: GHS 8,400 - GHS 11,000 a month

• Medical cover.
• Pension contribution.
• Annual leave.
• Stock options.
• Data and airtime allowance.

Candidates must be eligible to work in Ghana.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NEP Apps.