Lead Delivery Manager

Company overview:

Our bench is in the back of a strip-mall storefront, where we image laptops and swap failed drives. Every tech does a bit of everything, from printer jams to firewall rules. We started in 2023 and have grown to about 43 people.

The role:

This role opened up after a team member moved internally. This role will lead our ERP replacement and a data centre exit over the next 18 months. The company is based in Mount Vernon, the US. We are a distributed team spread across a few time zones. This is a full-time remote role. We use an employer of record in Bangladesh, so you get a proper employment contract, not a freelance agreement. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

Job duties:

• Lead lessons learned sessions at project close
• Organise user acceptance testing and sign-off
• Write status reports that say plainly whether the project is on track
• Escalate blockers early, with options rather than just problems
• Plan cutovers and go-live runbooks with rollback steps
• Build project plans, schedules and work breakdown structures in Smartsheet, MS Project or Jira
• Run kickoffs, weekly status meetings and steering committee updates

About you:

• 7+ years managing technical projects in IT, software or infrastructure
• Experience with both Agile and waterfall delivery
• Solid technical grounding in areas like cloud, networking, ERP or software delivery
• Clear, concise written and verbal communication
• Ability to manage several projects at once
• Comfort holding senior stakeholders to their commitments

Pluses:

• Industry background in healthcare, finance or manufacturing
• Earlier career as an engineer or sysadmin

What you get:

Rate: BDT 290,000 - BDT 330,000 a month

• Annual learning budget
• Equity
• 20 days paid time off
• Company laptop
• Wellness allowance

Due to the number of applications, only shortlisted candidates will be contacted.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at FB Managed Services.