Lead Business Analyst

Headquartered in Bhubaneswar, the company runs operations centres in Odisha and two other locations. We process billions of card transactions a year for merchants, banks and software platforms.

Job summary

This is a backfill for a team member who moved to another team. The Lead Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. The company is based in Bhubaneswar, India. The team is distributed across several countries. You will be employed through our employer-of-record partner in Australia, with a local contract and salary paid in local currency.

Duties

• Evaluate vendor software against requirements
• Analyse data in Excel and SQL to size problems and measure results
• Prepare training materials and job aids for new processes
• Identify gaps between the system and how people actually do the work
• Map current and future-state processes in Visio or Lucidchart

Minimum qualifications

• 8+ years as a business analyst or in a similar requirements role
• Advanced Excel skills
• Experience writing user stories, requirements documents and test cases
• Clear writer and presenter
• Comfortable leading workshops with people who disagree
• Familiar with Agile and Scrum
• Jira and Confluence experience

Preferred qualifications

• CBAP or PMI-PBA certification
• Finance or supply chain domain knowledge
• Salesforce Administrator certification
• NetSuite, SAP or Dynamics 365 implementation experience

Benefits

• Health insurance through our employer-of-record partner
• Flexible hours
• Annual team retreat
• Monthly internet allowance
• Annual learning budget
• Annual salary review
• Performance bonus

Aboriginal and Torres Strait Islander people are encouraged to apply.

You must have full working rights in Australia.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Trestlecrest.