Lead Business Analyst

Large incident response engagements can involve 20 or more responders working in shifts for weeks. We operate security operations centres on three continents, so alerts are triaged by analysts on day shift wherever they arrive. Founded in 2015, we now have 290 employees.

About the role

Looking for a Lead Business Analyst who wants to stay somewhere for a while. Contract and full-time options available. This role is fully remote within India. Flexible schedule. We have one team call a day, usually in the morning. You will write a lot of updates, so clear written English is important.

What you'll be doing

• Prepare training materials and job aids for new processes
• Analyse data in Excel and SQL to size problems and measure results
• Map current and future-state processes in Visio or Lucidchart
• Evaluate vendor software against requirements
• Identify gaps between the system and how people actually do the work

Qualifications

• 7+ years as a business analyst or in a similar requirements role
• Working knowledge of SQL for basic queries
• Experience writing user stories, requirements documents and test cases
• Clear writer and presenter
• Familiar with Agile and Scrum
• Advanced Excel skills
• Comfortable leading workshops with people who disagree

Nice to have

• Power BI or Tableau
• Salesforce Administrator certification
• Finance or supply chain domain knowledge
• Process improvement training such as Lean Six Sigma

Benefits

• Health insurance for you and your family
• Provident fund
• Paid leave
• Gratuity
• Learning budget
• Internet reimbursement

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tiwari Cyber.