Lead Business Analyst

About us:

We support about 60 local businesses, most within 30 minutes of the office. Ruhr IT is a small IT shop: the owner, four technicians and a part-time office manager. Company vehicles are provided for techs who drive to client sites.

About the role:

This is a backfill for a team member who moved to another team. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. This role is fully remote within Germany. Good written English matters here, since most updates are written.

What you'll do:

• Evaluate vendor software against requirements
• Identify gaps between the system and how people actually do the work
• Maintain a prioritized backlog with the product owner
• Analyse data in Excel and SQL to size problems and measure results
• Present findings and recommendations to managers and executives
• Map current and future-state processes in Visio or Lucidchart
• Plan and run user acceptance testing, and track defects to resolution

Requirements:

• 8-10 years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Bachelor's degree in business, information systems or a related field

Also helpful:

• NetSuite, SAP or Dynamics 365 implementation experience
• Salesforce Administrator certification

Perks and benefits:

Rate: €66,000 - €77,000 annually

• Home office equipment

Please submit your CV in English.

Duration: 12 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ruhr IT GmbH.