Lead Business Analyst

We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Founded in 2005, we now have 250 employees.

Role overview

Our team is growing and we are hiring a Lead Business Analyst. This role sits between business users and the technical team. You need to speak both languages. Fully remote. You can work from anywhere in India. Hours are flexible, with one short team call each morning. Most communication happens in Slack, with short video calls when needed.

Essential duties and responsibilities

Support go-lives with hands-on help and issue triage. Maintain a prioritized backlog with the product owner. Plan and run user acceptance testing, and track defects to resolution. Run requirements sessions with business users and document what they need. Work with developers and vendors to clarify requirements during the build. Identify gaps between the system and how people actually do the work. Present findings and recommendations to managers and executives. Document business rules, data definitions and report logic.

Minimum qualifications

8+ years as a business analyst or in a similar requirements role. Jira and Confluence experience. Advanced Excel skills. Working knowledge of SQL for basic queries. Comfortable leading workshops with people who disagree. Experience writing user stories, requirements documents and test cases.

Preferred qualifications

NetSuite, SAP or Dynamics 365 implementation experience. Power BI or Tableau. Salesforce Administrator certification.

Pay: ₹15,50,000 - ₹18,00,000 per annum

Compensation and benefits

Health insurance for you and your family. Provident fund. Paid leave. Flexible hours. Meal coupons.

Please mention your notice period and expected salary.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pillai Apps.