Lead Business Analyst

Fletcher IT is a managed services provider with 420 employees, supporting more than 1,500 client organisations across the UK. Across England, the company runs 14 branch offices and a central depot for hardware staging and imaging.

The role

Looking for a Lead Business Analyst who wants to stay somewhere for a while. Contract and full-time options available. This role sits between business users and the technical team. You need to speak both languages. This is a fully remote position open to candidates anywhere in the UK.

What you'll be doing

• Evaluate vendor software against requirements.
• Analyse data in Excel and SQL to size problems and measure results.
• Run requirements sessions with business users and document what they need.
• Map current and future-state processes in Visio or Lucidchart.
• Work with developers and vendors to clarify requirements during the build.
• Prepare training materials and job aids for new processes.
• Identify gaps between the system and how people actually do the work.

Required qualifications

• 7+ years as a business analyst or in a similar requirements role.
• Familiar with Agile and Scrum.
• Jira and Confluence experience.
• Bachelor's degree in business, information systems or a related field.
• Advanced Excel skills.

Preferred

• CBAP or PMI-PBA certification.
• Salesforce Administrator certification.
• Process improvement training such as Lean Six Sigma.
• Finance or supply chain domain knowledge.

Salary range: £73,000 - £93,000 per annum

Pay and benefits

• Healthcare cash plan.
• Company pension.
• 28 days annual leave including bank holidays.
• Pension scheme with 5% employer contribution.
• Birthday off.
• Enhanced maternity and paternity pay.
• Home working allowance.

You must have the right to work in the UK.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Fletcher IT.