Lead Business Analyst

Across California, the company runs 14 branch offices and a central depot for hardware staging and imaging. Headquartered in Santa Monica, the company has grown since 1993 by acquiring regional IT providers. Our dress code is a company polo and clean jeans.

The role

The Lead Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Our headquarters is in Santa Monica, and about a third of the team works remotely from other countries. You will be employed through our employer-of-record partner in Mexico, with a local contract and salary paid in Mexican pesos. You will need at least 3 hours of overlap with US Pacific time.

Essential duties and responsibilities

• Identify gaps between the system and how people actually do the work.
• Write user stories and acceptance criteria in Jira.
• Maintain a prioritized backlog with the product owner.
• Evaluate vendor software against requirements.
• Document business rules, data definitions and report logic.
• Support go-lives with hands-on help and issue triage.

Qualifications

• 8+ years as a business analyst or in a similar requirements role.
• Clear writer and presenter.
• Advanced Excel skills.
• Experience writing user stories, requirements documents and test cases.
• Jira and Confluence experience.
• Comfortable leading workshops with people who disagree.

MXN 96,000 to MXN 115,000 per month

Perks and benefits

• Annual team retreat.
• Wellness allowance.
• Health insurance through our employer-of-record partner.
• Co-working space stipend.
• Home office setup budget.

Only shortlisted candidates will be contacted.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at ETL Managed Services.