Lead Business Analyst

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded as a farmers' mutual in 1991, the company is now one of the larger mutual insurers in India. We started in 1991 and have grown to about 9,000 people. Hail season means long days for field adjusters.

Role overview:

Caskridge Mutual is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Our team is spread across 9 countries. Headquarters is in Ahmedabad. Employment is through our payroll partner in the US. Salary is paid monthly in USD. Flexible hours with a daily team call in the morning. Clear written English is a must, as the team works across time zones.

Key responsibilities:

• Analyze data in Excel and SQL to size problems and measure results
• Present findings and recommendations to managers and executives
• Run requirements sessions with business users and document what they need
• Plan and run user acceptance testing, and track defects to resolution
• Maintain a prioritized backlog with the product owner
• Document business rules, data definitions and report logic
• Support go-lives with hands-on help and issue triage
• Work with developers and vendors to clarify requirements during the build

Minimum qualifications:

• 7+ years as a business analyst or in a similar requirements role
• Advanced Excel skills
• Clear writer and presenter
• Working knowledge of SQL for basic queries
• Familiar with Agile and Scrum
• Jira and Confluence experience
• Bachelor's degree in business, information systems or a related field

Preferred:

• Process improvement training such as Lean Six Sigma
• NetSuite, SAP or Dynamics 365 implementation experience
• CBAP or PMI-PBA certification

Compensation and benefits:

• Health insurance through our employer-of-record partner
• 24 days paid time off
• Wellness allowance

EOE. We participate in E-Verify.

We read every application and reply within about a week.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Caskridge Mutual.