Lead Business Analyst

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded as a farmers' mutual in 1991, the company is now one of the larger mutual insurers in India. We started in 1991 and have grown to about 9,000 people. Hail season means long days for field adjusters.

Overview

The Lead Business Analyst gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Caskridge Mutual is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. We hire in Sri Lanka through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Most of our work is async, and meetings are kept short.

Essential duties and responsibilities

• Write user stories and acceptance criteria in Jira
• Plan and run user acceptance testing, and track defects to resolution
• Maintain a prioritized backlog with the product owner
• Prepare training materials and job aids for new processes
• Work with developers and vendors to clarify requirements during the build
• Run requirements sessions with business users and document what they need
• Evaluate vendor software against requirements
• Analyse data in Excel and SQL to size problems and measure results

What you need

• Advanced Excel skills
• Jira and Confluence experience
• Bachelor's degree in business, information systems or a related field
• Comfortable leading workshops with people who disagree
• Working knowledge of SQL for basic queries

Nice to have

• CBAP or PMI-PBA certification
• Power BI or Tableau
• Finance or supply chain domain knowledge

LKR 720,000 to LKR 880,000 a month

Benefits

• Paid parental leave
• Annual team retreat
• Monthly internet allowance
• Home office setup budget
• Annual learning budget
• Public holidays observed per your country
• Performance bonus

We will only contact shortlisted applicants.

The posting will close once we have a strong shortlist.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Caskridge Mutual.