Lead Business Analyst

Advies Kok is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. This role sits between business users and the technical team. You need to speak both languages. Our team is spread across 12 countries. Headquarters is in Utrecht. We hire in Canada through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Working hours overlap with Central European Time.

Essential duties and responsibilities

• Map current and future-state processes in Visio or Lucidchart.
• Identify gaps between the system and how people actually do the work.
• Prepare training materials and job aids for new processes.
• Present findings and recommendations to managers and executives.
• Work with developers and vendors to clarify requirements during the build.
• Support go-lives with hands-on help and issue triage.
• Plan and run user acceptance testing, and track defects to resolution.
• Run requirements sessions with business users and document what they need.

Who you are

• 8+ years as a business analyst or in a similar requirements role.
• Working knowledge of SQL for basic queries.
• Bachelor's degree in business, information systems or a related field.

What we offer

Rate: $123,000-$146,000/year

• 24 days paid time off.
• Paid sick days.
• Company laptop.
• Wellness allowance.
• Co-working space stipend.

About the company

We advise hospitals and physician groups on revenue cycle, staffing models and payer contracts. Clients bring us in for process redesign, cost reduction and post-merger integration.

Applicants must be legally entitled to work in Canada.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Advies Kok B.V..