Junior Technical Author

Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. Product, engineering and support teams work out of offices in Jaipur, Rajasthan and two nearshore delivery centres. Founded in 2002, we now have 780 employees. Laptops are MacBook Pros, and you pick your own editor.

The position:

Sahyadri Apps is hiring a Junior Technical Author to work remotely from India. We're looking for a writer who can read code well enough to document an API and still write plainly for end users. Fully remote. You can work from anywhere in India. We do not have many meetings. Most updates happen in writing. A stable internet connection and a backup power option are required.

Day to day:

• Coordinate localization handoffs with translation vendors
• Manage content in Confluence, Zendesk Guide or MadCap Flare
• Interview engineers and subject matter experts to collect technical details
• Test procedures step by step before publishing
• Review analytics and search queries to find gaps in the docs
• Track documentation work in Jira alongside engineering tickets
• Edit documentation written by engineers for clarity and consistency
• Build and maintain a style guide and templates

What you need:

• 1+ years of technical writing experience in software, hardware or a regulated industry
• Bachelor's degree in English, communications, a technical field or equivalent experience
• Comfortable chasing busy engineers for answers
• Hands-on use of a help authoring tool or CMS
• Strong grasp of grammar, structure and plain-language writing

Preferred:

• Setting up a docs site from scratch
• Information architecture or UX writing

Rate: ₹7.5-8.5 LPA

Perks and benefits:

• Health insurance for you and your family
• Provident fund
• Paid leave
• Learning budget
• Group term life insurance

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sahyadri Apps LLP.