Junior Technical Author

Who we are

Our main product is a payroll and timekeeping app for hourly workforces, sold by subscription and supported from Pune. Clients range from single-location retailers to franchise groups with hundreds of stores, all running our point-of-sale and loyalty software. Releases go out Tuesday mornings, never on Fridays.

The role

Laurelhall Labs has an opening for a Junior Technical Author. We're looking for a writer who can read code well enough to document an API and still write plainly for end users. This role is fully remote within India. Standard office hours, Monday to Friday, with flexibility around them. Please make sure you have dependable internet and backup power.

Day to day

• Test procedures step by step before publishing
• Create diagrams and annotated screenshots with Snagit, draw or Figma
• Write and update user guides, how-to articles and admin documentation
• Review analytics and search queries to find gaps in the docs
• Manage content in Confluence, Zendesk Guide or MadCap Flare

Requirements

• 1-2 years of technical writing experience in software, hardware or a regulated industry
• Ability to read basic code in Python, JavaScript or Java
• Experience with Markdown and Git-based workflows
• Hands-on use of a help authoring tool or CMS

Preferred qualifications

• Information architecture or UX writing
• Setting up a docs site from scratch
• Video tutorials in Camtasia

What you get

Salary range: ₹8-9.5 LPA

• Health insurance for you and your family
• Provident fund
• Paid leave
• Internet reimbursement
• Gratuity
• Learning budget
• Flexible hours

Let us know your current notice period and salary expectations.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Laurelhall Labs Pvt Ltd.