Junior Business Analyst

About Springfield Education

Language learning is the core product, with live classes and self-paced lessons.

About the role

We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Springfield Education is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Remote within the US. The team meets in Springfield once a quarter, travel covered. Monday to Friday, regular working hours, flexible start and finish. We ship you a laptop and accessories before your first day.

In your first few months you will

Identify gaps between the system and how people actually do the work. Maintain a prioritized backlog with the product owner. Plan and run user acceptance testing, and track defects to resolution. Map current and future-state processes in Visio or Lucidchart. Analyze data in Excel and SQL to size problems and measure results. Support go-lives with hands-on help and issue triage.

About you

1-2 years as a business analyst or in a similar requirements role. Bachelor's degree in business, information systems or a related field. Clear writer and presenter. Working knowledge of SQL for basic queries. Comfortable leading workshops with people who disagree.

Benefits

Rate: $66,000-$80,000 annually

Medical, dental and vision insurance. 401(k) with 4% match. Paid time off.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Springfield Education.