Junior Business Analyst

Who we are

Dentists, insurance agents and law offices make up most of the client list. Clients have the owner's cell number, and the owner still takes the occasional Saturday call. We started in 2019 and have grown to about 16 people.

The role

Looking for a Junior Business Analyst who wants to stay somewhere for a while. We want someone who writes clear user stories, asks the uncomfortable question in requirements sessions and tests what gets built. Fully remote. You can work from anywhere in Luxembourg. Normal working hours, Monday to Friday. Communication happens mostly in Slack and short video calls.

Day to day

• Prepare training materials and job aids for new processes
• Support go-lives with hands-on help and issue triage
• Present findings and recommendations to managers and executives
• Plan and run user acceptance testing, and track defects to resolution
• Map current and future-state processes in Visio or Lucidchart
• Analyse data in Excel and SQL to size problems and measure results
• Run requirements sessions with business users and document what they need

About you

• 0-2 years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Advanced Excel skills
• Clear writer and presenter
• Jira and Confluence experience

Also helpful

• Process improvement training such as Lean Six Sigma
• CBAP or PMI-PBA certification
• NetSuite, SAP or Dynamics 365 implementation experience

Benefits

• Home office allowance
• Training budget

We may close this posting early once we have enough applications.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harrowkeep IT S.à r.l.-S.