Junior Business Analyst

Our wireless division operates thousands of cell sites and supports roaming partners nationwide. We run a fiber backbone of over 20,000 route miles, plus data centres and network operations centres. Bucket truck and pole climbing training is done in-house.

Job summary

Contract and full-time options available. Green Telephone is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. This is a full-time remote role. We use an employer of record in Sri Lanka, so you get a proper employment contract, not a freelance agreement. Expect to work a schedule that overlaps with US Eastern business hours until about noon ET.

Essential duties and responsibilities

Document business rules, data definitions and report logic. Maintain a prioritized backlog with the product owner. Prepare training materials and job aids for new processes. Evaluate vendor software against requirements. Work with developers and vendors to clarify requirements during the build. Analyse data in Excel and SQL to size problems and measure results. Write user stories and acceptance criteria in Jira. Plan and run user acceptance testing, and track defects to resolution.

What you need

1+ years as a business analyst or in a similar requirements role. Familiar with Agile and Scrum. Comfortable leading workshops with people who disagree. Jira and Confluence experience.

Nice to have

Salesforce Administrator certification. NetSuite, SAP or Dynamics 365 implementation experience.

Salary: LKR 340,000 - LKR 390,000 per month

Pay and benefits

Annual learning budget. Monthly internet allowance. Two weeks of paid leave at year end. Performance bonus. Paid parental leave. Paid sick days.

We will only contact shortlisted applicants.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Green Telephone.