Junior Business Analyst - CRM

Certifications include ISO 27001 and SOC 2 Type II, and we hold partner status with Microsoft, Cisco and VMware. Tickets live in ConnectWise and everyone logs time to the quarter hour.

Overview

We are creating this position because the workload has grown. Wrenfield IT is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. Hybrid. You will need to be in Munich at least two days per week.

Job duties

• Write user stories and acceptance criteria in Jira
• Document business rules, data definitions and report logic
• Analyse data in Excel and SQL to size problems and measure results
• Evaluate vendor software against requirements
• Present findings and recommendations to managers and executives
• Prepare training materials and job aids for new processes

Required qualifications

• 0-2 years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Working knowledge of SQL for basic queries
• Bachelor's degree in business, information systems or a related field
• Advanced Excel skills

Preferred qualifications

• NetSuite, SAP or Dynamics 365 implementation experience
• Finance or supply chain domain knowledge
• Power BI or Tableau

€40,000 - €47,000 a year

Why work with us

• Company pension scheme
• Holiday pay
• Meal allowance
• Childcare allowance

We review applications as they come in.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wrenfield IT GmbH.