Junior Business Analyst (CRM)

Operations centers in Fort Collins and two other cities handle deposits, card services and loan servicing.

Overview:

The Junior Business Analyst (CRM) gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Remote, open to candidates across the US.

Day to day:

• Plan and run user acceptance testing, and track defects to resolution.
• Maintain a prioritized backlog with the product owner.
• Evaluate vendor software against requirements.
• Run requirements sessions with business users and document what they need.
• Prepare training materials and job aids for new processes.
• Write user stories and acceptance criteria in Jira.

Minimum qualifications:

• 1+ years as a business analyst or in a similar requirements role.
• Jira and Confluence experience.
• Comfortable leading workshops with people who disagree.
• Working knowledge of SQL for basic queries.

Preferred qualifications:

• CBAP or PMI-PBA certification.
• Process improvement training such as Lean Six Sigma.
• NetSuite, SAP or Dynamics 365 implementation experience.
• Power BI or Tableau.

Compensation: $74,000-$90,000 per year

What you get:

• Medical, dental and vision insurance.
• 401(k) with company match.
• Paid sick leave.
• Annual bonus.
• Cell phone reimbursement.
• Employee assistance program.
• Referral program.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please include a short note on why this role interests you.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Selwyn State Bank, LLC.