Junior Business Analyst - CRM

Meadowhaven HQ operates consumer websites and apps used by tens of millions of people each month. More than 350 employees work on the product, from search ranking to fraud detection. Our office has a quiet floor and a loud floor.

About the role:

The Junior Business Analyst - CRM gathers requirements, maps current processes and works with IT and vendors to deliver the system changes the business needs. Fully remote. You can work from anywhere in Poland. Normal business hours, Monday to Friday, with some flexibility.

Job duties:

• Run requirements sessions with business users and document what they need
• Support go-lives with hands-on help and issue triage
• Identify gaps between the system and how people actually do the work
• Write user stories and acceptance criteria in Jira
• Prepare training materials and job aids for new processes
• Analyse data in Excel and SQL to size problems and measure results
• Present findings and recommendations to managers and executives

Qualifications:

• 1-2 years as a business analyst or in a similar requirements role
• Comfortable leading workshops with people who disagree
• Clear writer and presenter
• Jira and Confluence experience
• Bachelor's degree in business, information systems or a related field

Preferred:

• CBAP or PMI-PBA certification
• Salesforce Administrator certification
• Finance or supply chain domain knowledge
• Power BI or Tableau

PLN 9,400 - PLN 12,000 monthly

What we offer:

• Private medical care
• Extra annual leave days
• Multisport card
• Language courses
• Meal vouchers

Let us know your current notice period and salary expectations.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Meadowhaven HQ.