IT Support Technician II

Who we are:

Business customers buy dedicated internet, SIP trunking and hosted phone systems from us.

What this job is:

The IT Support Technician II is the first point of contact for staff with computer, phone, printer and account problems. The work is on site and cannot be done remotely.

In your first few months you will:

• Troubleshoot Microsoft 365 issues in Outlook, Teams, OneDrive and SharePoint
• Keep ticket notes and time entries up to date
• Fix printers, docking stations, monitors and conference room AV equipment
• Reset passwords, clear account lockouts and re-register MFA in Active Directory and Entra ID

What we're looking for:

• 2+ years of help desk or desktop support experience
• Valid driver's licence and reliable transportation for travel between sites
• Experience with Active Directory user and group management

Nice to have:

• Network+ or Microsoft MD-102 certification

Compensation and benefits:

Salary range: €21,000 - €24,000 a year

• Flexible remuneration plan

Please submit your CV in English.

Duration: 9 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gómez Connect S.L..