IT Support Technician

Most of our book is personal lines, with a growing share of small commercial accounts. We started in 1969 and have grown to about 120 people. We close at 3 p.m. on Fridays in the summer.

As IT Support Technician at Canalbench Mutual, you'll handle day-to-day IT requests for about 250 employees across two offices. Contract role, full-time hours, paid in USD at the end of each month. You will need to be available during UK office hours, at least until 3:00 PM GMT. You will write a lot of updates, so clear written English is important.

Your responsibilities:

Install and update approved software and remove anything unlicensed. Lift and move equipment up to 50 lbs and work under desks when needed. Image, deploy and recover Windows 11 and macOS laptops using Intune, Autopilot or Jamf. Connect remote users to VPN and troubleshoot access issues.

What you'll need:

High school diploma or GED required. Associate degree in IT preferred. Valid driver's license and reliable transportation for travel between sites. CompTIA A+ certification or equivalent hands-on experience.

Job Type: Contract, Contract

Pay: $46,000 - $54,000 annually

Benefits:

• Paid time off
• Flexible schedule

Schedule:

• Monday to Friday
• 8 hour shift

Work Location: Remote

Duration: 9 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Canalbench Mutual.