Head of PMO

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail.

Job summary

This role opened up after a team member moved internally. Torchway Benefits has a small PMO. You will own schedules, budgets, risks and status reporting for your projects. We engage team members in India as full-time contractors. Most of our contractors have been with us for more than two years. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Main duties

• Track risks, issues and decisions in an RAID log
• Build and maintain project plans in Smartsheet or MS Project
• Plan and support go-lives, including cutover and rollback steps
• Escalate blockers before they turn into missed dates
• Handle change requests and their effect on scope, time and cost
• Report status to sponsors and steering committees
• Close projects with lessons learned and a clean handoff to operations

Minimum qualifications

• 8+ years of project management experience
• Proficient in Smartsheet, MS Project or a similar tool
• Organised, with a habit of following up
• Working knowledge of waterfall and Agile methods

Nice to have

• ERP or software implementation experience
• Jira and Confluence
• Change management training such as Prosci
• Construction or facilities project background

What we offer

• Monthly payments via wire transfer or Wise
• Flexible hours

Candidates must be eligible to work in India.

Only shortlisted candidates will be contacted.

Duration: 3 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Torchway Benefits.