Head of Platform

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Founded in 2008, we now have 230 employees.

Heatherward Labs is looking for a Head of Platform to join a small, steady team. DevOps role with a strong infrastructure-as-code focus. Most of what we run is defined in Terraform and deployed through GitHub Actions. We are headquartered in Youngstown and have been hiring remotely since 2020. Employment is through our payroll partner in Pakistan. Salary is paid monthly in Pakistani rupees. Core hours are 9:00 AM to 1:00 PM US Eastern. A stable internet connection and a backup power option are required.

What you'll be doing:

• Script repetitive tasks in Bash, Python or PowerShell.
• Manage cloud infrastructure with Terraform, including modules, remote state and drift detection.
• Participate in on-call and incident response.
• Set up monitoring and alerting in Prometheus, Grafana, Datadog or CloudWatch.
• Automate server configuration with Ansible.
• Document runbooks and infrastructure standards.

Required qualifications:

• Scripting in Bash and Python.
• Calm under pressure during outages.
• Familiarity with Git branching strategies and release management.

Bonus points:

• Packer for image builds.

What we offer:

• Paid sick days.
• Performance bonus.
• Monthly internet allowance.
• Annual team retreat.

Please submit your CV in English.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Heatherward Labs.