Head of Documentation

A bit about us

Product, engineering and support teams work out of offices in Dhaka, Dhaka Division and two nearshore delivery centres. Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. We started in 2010 and have grown to about 520 people.

This role opened up after a team member moved internally. Saha Digital needs another Head of Documentation to make our developer docs accurate, findable and easy to follow. Our Documentation team is two writers supporting six product teams. Expect to manage your own priorities. Remote position. Most of the team is in Dhaka, but nobody is required to come in. We keep meetings to a minimum and work mostly async.

Duties

• Interview engineers and subject matter experts to collect technical details.
• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs.
• Document REST APIs from OpenAPI specs and verify examples against a test environment.
• Edit documentation written by engineers for clarity and consistency.

Minimum qualifications

• 10+ years of technical writing experience in software, hardware or a regulated industry.
• Hands-on use of a help authoring tool or CMS.
• Familiarity with REST APIs, JSON and tools like Postman or curl.

Also helpful

• Setting up a docs site from scratch.

Compensation and benefits

• Medical insurance.
• Provident fund.
• Paid leave.
• Two bonuses a year.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Saha Digital.