Graduate Business Analyst

Midland Computer Services is a managed services provider with 510 employees, supporting more than 1,500 client organisations across the UK. Headquartered in London, the company has grown since 2007 by acquiring regional IT providers.

Role overview:

Midland Computer Services is hiring a Graduate Business Analyst to work remotely from India. This role sits between business users and the technical team. You need to speak both languages. This is a full-time remote role. We use an employer of record in India, so you get a proper employment contract, not a freelance agreement. Working hours overlap with UK business hours.

Job duties:

• Plan and run user acceptance testing, and track defects to resolution
• Maintain a prioritized backlog with the product owner
• Identify gaps between the system and how people actually do the work
• Support go-lives with hands-on help and issue triage
• Present findings and recommendations to managers and executives
• Run requirements sessions with business users and document what they need
• Work with developers and vendors to clarify requirements during the build

What you need:

• Jira and Confluence experience
• Experience writing user stories, requirements documents and test cases
• Comfortable leading workshops with people who disagree
• Advanced Excel skills
• Bachelor's degree in business, information systems or a related field
• Working knowledge of SQL for basic queries
• Clear writer and presenter

Nice to have:

• NetSuite, SAP or Dynamics 365 implementation experience
• Salesforce Administrator certification
• CBAP or PMI-PBA certification
• Power BI or Tableau

₹13,00,000-₹15,50,000 per annum

What you get:

• Public holidays observed per your country
• Flexible hours
• Monthly internet allowance
• Annual salary review

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Midland Computer Services.