Graduate Business Analyst

We run a fiber backbone of over 20,000 route miles, plus data centres and network operations centres. Storm duty is mandatory, and overtime during outages is common.

The role:

We are creating this position because the workload has grown. Cypressgate is in the middle of a NetSuite rollout and a Salesforce cleanup. You will work on both. This role sits between business users and the technical team. You need to speak both languages. This role is remote. You will need a reliable internet connection and a quiet place to work.

In this role you will:

• Maintain a prioritized backlog with the product owner.
• Analyse data in Excel and SQL to size problems and measure results.
• Present findings and recommendations to managers and executives.
• Evaluate vendor software against requirements.
• Write user stories and acceptance criteria in Jira.
• Plan and run user acceptance testing, and track defects to resolution.
• Document business rules, data definitions and report logic.
• Work with developers and vendors to clarify requirements during the build.

Required qualifications:

• 1-2 years as a business analyst or in a similar requirements role.
• Clear writer and presenter.
• Familiar with Agile and Scrum.
• Jira and Confluence experience.

Nice to have:

• Power BI or Tableau.
• NetSuite, SAP or Dynamics 365 implementation experience.
• CBAP or PMI-PBA certification.
• Process improvement training such as Lean Six Sigma.

Perks and benefits:

• Health insurance (mutuelle) covered at 60%.
• Two days of remote work per week.
• Profit-sharing.
• Remote work allowance.
• Meal vouchers.
• RTT days.

Due to the number of applications, only shortlisted candidates will be contacted.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cypressgate SARL.