GP Receptionist

Overview

This role opened up because a team member is relocating. This is an in-person, full-time role with weekday hours and no Sundays. Our clinic sees 80 to 100 patients a day across five providers. Phones are busy. On site, Ljubljana.

Job duties

• Manage the provider schedule in Epic, athenahealth, NextGen or eClinicalWorks
• Book follow-ups and referrals at checkout
• Reschedule patients when providers call out
• Answer multi-line phones, schedule appointments and route clinical calls to nursing
• Explain office policies, financial responsibility and no-show fees
• Collect copays, deductibles and past-due balances and post payments

Minimum qualifications

• High school diploma or GED
• Typing at least 35 WPM
• Reliable attendance. The front desk cannot open without you
• Comfortable with scheduling software and Microsoft Office
• Calm, polite phone manner with upset or unwell callers
• Familiarity with insurance terms like copay, deductible, coinsurance and prior authorization

Schedule: Four 10-hour days, Monday to Thursday

Why work with us

Rate: €1,550 to €1,850/month

• Private medical care
• Extra annual leave days
• Overtime paid
• Cafeteria benefit system
• Annual bonus
• Life insurance

About us

Regional managers support clusters of 8 to 12 offices. We are a dental service organisation providing billing, HR, IT and marketing to affiliated practices.

Due to the number of applications, only shortlisted candidates will be contacted.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Zobozdravstvo Zahod d.o.o..