Front of House Supervisor

Job Title: Front of House Supervisor

Location: Auckland

Salary: $62,000-$72,000 per year

Hours: Monday to Friday, 9:00 AM to 6:00 PM

Contract: Permanent

Family-run since 1962, now on the third generation. Small shop, steady work, and no cold-calling customers. Still family owned, 64 years on. On-call rotates weekly and pays a flat rate plus hours worked.

Role overview:

Full-time and part-time shifts available. Hourly pay plus benefits for full-time staff. The Front of House Supervisor greets every visitor, answers the main phone line and keeps the front lobby in order. This is an in-person role at our Auckland location.

Essential duties and responsibilities:

• Coordinate catering deliveries for meetings
• Help with data entry, scanning and filing between calls
• Maintain the employee directory and phone extension list
• Sign for packages and distribute mail and deliveries
• Keep the lobby and front desk area neat and stocked
• Order and stock kitchen and office supplies
• Schedule appointments in Outlook or the scheduling system

You'll need:

• 8-10 years of front desk, reception or customer service experience
• Neat appearance appropriate for a client-facing office
• High school diploma or GED
• Comfortable with Microsoft Outlook, Word and basic Excel
• Reliable and on time. The desk opens at 8:00 AM sharp
• Able to stay polite and calm with impatient visitors

What we offer:

• KiwiSaver contributions
• Five weeks annual leave after the first year
• Employee assistance programme

Applications close when we find the right person.

You must have the right to work in New Zealand.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tasman Plumbing & Heating.