Front of House Receptionist

A bit about us:

We employ 1,400 people in hotels and our corporate office. Most managers started at the front desk or in housekeeping.

Job summary:

This is a new role. The team has doubled in size over the past year. Overnight Front of House Receptionist needed. You'll also run the night audit once trained.

Duties:

• Route calls from the switchboard and take messages
• Promote loyalty program sign-ups
• Answer guest questions about the hotel, parking and local restaurants
• Log maintenance requests and follow up
• Process late check-outs, room moves and billing adjustments
• Keep the lobby and front desk tidy
• Coordinate with housekeeping on room status and early check-ins
• Issue room keys and keep the key card system secure

Skills and experience:

• Able to stand for most of an 8-hour shift
• Calm when the line is long and the system is slow
• Basic math for cash handling and balancing
• Must pass a background check
• Clear, friendly communication in person and on the phone
• Comfortable with computers and learning a property management system

Schedule: Overnight, 11:00 PM to 7:00 AM, including night audit

Compensation and benefits:

• Private medical care
• Extra annual leave days
• Multisport card
• Overtime paid
• Staff meals
• Life insurance
• Cafeteria benefit system

Relocation support is available for the right candidate.

Shortlisted candidates will hear from us within two weeks.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hotel Banat.