Front Desk Supervisor

Family-run since 2020, now on the third generation. GA Plumbing & Heating is a family-owned plumbing company with five trucks and 24 employees. We have an immediate opening for a Front Desk Supervisor in Santa Clara.

Full-time and part-time shifts available. Hourly pay plus benefits for full-time staff. About 60 calls and 20 visitors on a typical day, plus mail, deliveries and conference room setup. This position is on site in Santa Clara.

What you'll do:

• Keep the lobby and front desk area neat and stocked.
• Answer and route calls on a multi-line phone system.
• Book conference rooms and set them up for meetings.
• Sign for packages and distribute mail and deliveries.
• Follow building security and visitor policies.
• Greet visitors, check them in and issue visitor badges.

Required qualifications:

• 7+ years of front desk, reception or customer service experience.
• High school diploma or GED.
• Neat appearance appropriate for a client-facing office.
• Able to stay polite and calm with impatient visitors.
• Professional, friendly phone manner.
• Comfortable with Microsoft Outlook, Word and basic Excel.

Job Type: Full-time

Pay: $26.50 - $29.50/hr

Expected hours: 36 - 40 per week

Benefits:

• Health insurance
• 401(k) matching
• Paid time off
• Paid training

Schedule:

• No weekends

Experience:

• Receptionist: 5 years (Preferred)

Work Location: In person

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at GA Plumbing & Heating.