Front Desk Receptionist

Nursing, allied health, research and support services staff work across urban and rural campuses. Magnet designation has been held at the flagship hospital for over a decade.

We are hiring a Front Desk Receptionist who can greet patients, answer a steady phone line and keep the schedule clean. This is an in-person role at our Tucson location.

Key responsibilities

• Process records requests following HIPAA rules
• Reschedule patients when providers call out
• Manage the provider schedule in Epic, athenahealth, NextGen or eClinicalWorks
• Explain office policies, financial responsibility and no-show fees
• Collect copays, deductibles and past-due balances and post payments
• Book follow-ups and referrals at checkout
• Greet and check in patients, scan IDs and insurance cards, and update demographics
• Balance the cash drawer and prepare the daily deposit

Minimum qualifications

• 2+ years of front desk experience in a medical or dental office preferred
• Able to sit for long periods and lift boxes of paper up to 20 lbs
• Reliable attendance. The front desk cannot open without you
• Knowledge of HIPAA and patient privacy
• Typing at least 35 WPM
• High school diploma or GED

What you get

Pay: $20,000 - $24,000 a year

• Health insurance
• 401(k) with company match
• 12 weeks of paid parental leave
• Referral program
• Uniforms provided

EOE. We participate in E-Verify.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Perez Community Hospital Inc..