Field Service Scheduler

About us

Small shop, steady work, and no cold-calling customers.

Role overview

RKL Mechanical is hiring a Field Service Scheduler to manage a fleet of 30 regional trucks out of our Perth terminal. This is an in-person role at our Perth location.

In this role you will

• Log all calls and actions for shift handoff
• Assign loads and routes to drivers based on hours of service, location and equipment
• Communicate delays and issues to customers before they call us
• Enter orders, bills of lading and proof of delivery in the TMS
• Monitor HOS to keep drivers legal
• Keep drivers informed about detention, layovers and changes
• Rebuild the schedule when trucks break down or jobs run long
• Coordinate roadside repairs and tow service for broken-down units

Who you are

• 3+ years of dispatch, logistics or customer service experience
• Typing speed of 40 WPM or better
• Clear and direct phone manner
• Proficient with a TMS such as McLeod, TMW or Samsara, or a field service platform

Schedule: Four 10-hour shifts, Sunday to Wednesday

Why work with us

Rate: $33.00 - $38.50 per hour

• Paid overtime
• Employee assistance program
• Paid parental leave
• Above-award pay rates

You must have full working rights in Australia.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RKL Mechanical.