Field Claims Adjuster

About the company:

Every account manager handles a full book, from quotes to renewals to claims questions. Clients drop by to pay premiums, ask about a claim or just say hello. We started in 2016 and have grown to about 44 people. Licensing (property and casualty, life and health) is paid for, with study time during work hours.

We are creating this position because the workload has grown. Paid training and licensing support for new adjusters. Remote within the US. The team meets in Philadelphia once a quarter, travel covered. Normal working hours, Monday to Friday. You need a reliable internet connection and somewhere quiet to work.

Job duties:

• Identify potential fraud and refer files to SIU.
• Communicate decisions in writing, including coverage position letters.
• Review policies to confirm coverage and identify exclusions.
• Document every file activity in Guidewire ClaimCenter.
• Manage rental, repair shop and vendor assignments.
• Order police reports, medical records and expert opinions as needed.

What we're looking for:

• 3+ years of claims handling experience.
• Patient and professional with upset customers.
• Valid driver's license and clean driving record.
• Bachelor's degree preferred, or equivalent experience.

Desirable:

• Auto body or construction background.
• Bilingual English and Spanish.

What we offer:

• Health insurance.
• 401(k) with company match.
• Paid sick leave.
• Annual bonus.
• Paid time off.
• Flexible schedule.
• Gym membership reimbursement.

We are not working with agencies on this role.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DCL Insurance Group.