Documentation Manager

About Talus Cybersecurity:

Government contractors use our services to prepare for CMMC assessments and NIST 800-171 compliance. Based in Greenville, Talus Cybersecurity also trains client staff and runs simulated phishing campaigns. We started in 2000 and have grown to about 160 people.

What this job is:

Looking for a Documentation Manager who wants to stay somewhere for a while. This role works closely with engineers and product managers. You'll test features yourself before documenting them. Our operations team is two writers supporting six product teams. Expect to manage your own priorities. We engage team members in Poland as full-time contractors. Most of our contractors have been with us for more than two years. Core hours are 9:00 AM to 1:00 PM US Eastern. A quiet workspace and good internet are required.

What you'll work on:

• Track documentation work in Jira alongside engineering tickets.
• Edit documentation written by engineers for clarity and consistency.
• Manage content in Confluence, Zendesk Guide or MadCap Flare.
• Maintain docs-as-code workflows in Markdown, Git and static site generators like Docusaurus or MkDocs.
• Produce release notes for each product release.

Requirements:

• 7+ years of technical writing experience in software, hardware or a regulated industry.
• Ability to read basic code in Python, JavaScript or Java.
• Comfortable chasing busy engineers for answers.
• Bachelor's degree in English, communications, a technical field or equivalent experience.
• Hands-on use of a help authoring tool or CMS.
• Strong grasp of grammar, structure and plain-language writing.

Preferred:

• Information architecture or UX writing.
• Video tutorials in Camtasia.

Perks and benefits:

Pay: $5,000 - $6,000 per month

• Paid in USD.
• Company laptop.

We will only contact shortlisted applicants.

Duration: 3 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Talus Cybersecurity.