Director of Site Reliability Engineering (Remote)

Headquartered in Dhaka since 2010, the company now sells in 40 countries and supports customers in 11 languages.

The role

Rabbani Technologies's operations team owns uptime for services that customers depend on around the clock. You'll split time between engineering work and operational load. Remote within Bangladesh. The team meets in Dhaka once a quarter, travel covered. Hours are flexible, with one short team call each morning. Clear written English is a must, as the team works across time zones.

Duties

• Maintain on-call schedules, runbooks and escalation policies in PagerDuty or Opsgenie
• Tune Linux kernel, network and JVM settings when performance requires it
• Run capacity planning and load tests with k6, Locust or Gatling
• Define SLIs and SLOs with service owners and track error budgets
• Manage Kubernetes clusters, node pools and autoscaling
• Improve observability with Prometheus, Grafana, Loki, Tempo or Datadog
• Plan and run game days and chaos experiments

Qualifications

• 12+ years in SRE, production engineering or infrastructure roles
• Production experience with Kubernetes and a major cloud provider
• Understanding of distributed systems: consensus, replication, partitioning, backpressure
• Infrastructure as code with Terraform or similar
• Working knowledge of TCP/IP, DNS, HTTP and load balancing
• Clear writing for postmortems and runbooks

Nice to have

• CKA or CKS certification
• Running PostgreSQL, Cassandra, Kafka or Elasticsearch at scale

Rate: BDT 165,000 - BDT 220,000 per month

Perks and benefits

• Medical insurance
• Provident fund
• Paid leave
• Two bonuses a year

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rabbani Technologies.