Contact Centre Advisor

About the job

Every return gets a second review before it goes out. Looking for a Contact Centre Advisor who wants to stay somewhere for a while. Hourly pay plus quarterly performance bonus, health benefits after 60 days and paid time off. Our headquarters is in Amarillo, and about a third of the team works remotely from other countries. Employment is through our payroll partner in India. Salary is paid monthly in Indian rupees. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

The job includes: update customer records accurately; process returns, exchanges, refunds and address changes; call customers back on open issues within the promised timeframe; follow scripts and required disclosures on recorded lines.

What we're looking for:

3+ years of customer service, retail, hospitality or call centre experience.
Clear speaking voice and good listening skills.

Schedule: Tuesday to Saturday, 9:00 AM to 5:30 PM.

Salary: ₹9.5-10.5 LPA

We offer performance bonus, annual learning budget, monthly internet allowance, co-working space stipend and wellness allowance.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Amarillo & Company.