Claims Team Leader

Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail. We started in 1973 and have grown to about 420 people. Hail season means long days for field adjusters.

Overview

We are adding a Claims Team Leader to our Auto Claims team. Paid training and licensing support for new adjusters. This role is fully remote within India. We use Slack, Notion and Google Meet. Cameras on for team calls.

Duties

• Identify potential fraud and refer files to SIU
• Review policies to confirm coverage and identify exclusions
• Work catastrophe deployments after major storms, sometimes for weeks at a time
• Document every file activity in Guidewire ClaimCenter
• Manage rental, repair shop and vendor assignments
• Set and adjust reserves as files develop
• Pursue subrogation against at-fault parties
• Meet state fair claims practices deadlines

Qualifications

• 7+ years of claims handling experience
• Bachelor's degree preferred, or equivalent experience
• Clear writer for file notes and letters
• Experience with Xactimate, CCC ONE or Mitchell

Preferred

• Bilingual English and Spanish
• Guidewire ClaimCenter experience
• Adjuster licences in multiple states
• Catastrophe claims experience

Rate: ₹10.5-13 LPA

Benefits

• Health insurance for you and your family
• Provident fund
• Paid leave
• Internet reimbursement
• Meal coupons
• Learning budget
• Group term life insurance

We review applications as they come in.

Shortlisted candidates will hear from us within two weeks.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Visakhapatnam Risk Advisors.