Claims Team Leader

Employee benefits clients use us for group health, dental, vision and life plans. Our claims team handles property and auto claims from first notice of loss through settlement. We started in 1990 and have grown to about 80 people.

Overview

We are creating this position because the workload has grown. The Claims Team Leader investigates, evaluates and settles insurance claims, carrying a caseload of about 120 open files. This role is fully remote within Pakistan. Few meetings, lots of written updates. We use Slack, Notion and Google Meet. Cameras on for team calls.

Key responsibilities

• Communicate decisions in writing, including coverage position letters.
• Work catastrophe deployments after major storms, sometimes for weeks at a time.
• Write estimates using Xactimate or CCC ONE.
• Meet state fair claims practices deadlines.
• Set and adjust reserves as files develop.
• Manage rental, repair shop and vendor assignments.

Requirements

• 8+ years of claims handling experience.
• Experience with Xactimate, CCC ONE or Mitchell.
• Valid driver's licence and clean driving record.
• Bachelor's degree preferred, or equivalent experience.
• Patient and professional with upset customers.
• Comfortable handling a high caseload with deadlines.

Pay and benefits

Salary range: PKR 135,000 - PKR 180,000 a month

• Flexible schedule.

Please submit your CV in English.

Duration: 3 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lindenrow Insurance Group.