Claims Team Leader

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Founded as a farmers' mutual in 1991, the company is now one of the larger mutual insurers in India. We started in 1991 and have grown to about 9,000 people. Hail season means long days for field adjusters.

Job summary

Our team is growing and we are hiring a Claims Team Leader. We need someone fair, organised and good on the phone with people who have just had a bad day. Remote within India. The team meets in Ahmedabad once a quarter, travel covered. Flexible hours with a daily team call in the morning. Reliable internet and a power backup are a must.

Job duties

• Pursue subrogation against at-fault parties
• Communicate decisions in writing, including coverage position letters
• Meet state fair claims practices deadlines
• Manage rental, repair shop and vendor assignments
• Document every file activity in Guidewire ClaimCenter
• Set and adjust reserves as files develop

What you need

• 7+ years of claims handling experience
• Valid driver's licence and clean driving record
• Comfortable handling a high caseload with deadlines
• Working knowledge of auto, property or liability coverage
• Clear writer for file notes and letters

Preferred qualifications

• Bilingual English and Spanish
• Guidewire ClaimCenter experience
• Adjuster licences in multiple states

Compensation: ₹10.5-12.5 LPA

Why work with us

• Health insurance for you and your family
• Provident fund
• Paid leave
• Group term life insurance
• Learning budget

We are reviewing applications as they arrive, so apply early.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Caskridge Mutual.